Strong and effective communication skills are essential in a field where emotions often reach critical mass. Professionals must be equipped to help families process complex information intertwined with decision-making that can have a lifetime impact on both the potential donor family and those they have the ability to help through donation. Teamwork is imperative for everyone involved. Surprisingly, one key aspect of communication is often overlooked or underrated by professionals in this field… the power and impact of listening.
When asked, most professionals will say that they are good active listeners. Listening has been shown to be essential to communicating respect for another person. To test this claim, reflect on your own feelings. Consider a time when you may have been talking with someone who interrupted you or continually focused on what they wanted to express in the conversation.
When we want to build a strong relationship with another person, our ability and commitment to listening attentively and empathically is essential. Hence, communication with a passive listener is ineffective and incomplete.
The barriers to active listening are represented below:. Inadequate Language Base Active listening requires good language base so as to understand the speaker clearly. Even if the listener attempts to participate in the process of communication, if the language base is poor, it will act as a deterrent in actuve listening. For example : Suppose a teacher gives lecture in English, but the student is not fluent in English, so here inadequacy of language will act as a barrier.
Partial Listening Partial listening is when people are involved in multiple tasks at the same time, which distracts them easily. For example : Suppose two people are talking on call, while one person is saying, the other person is flipping the pages of a file or drinking water, so there is lack of attention. Hence, as multitasking is done by the person, important points of the conversations tend to be missed out.
Lack of interest Lack of interest in the topic of discussion is one of the major factor which acts as a barrier to the active listening process. For example : If one person is saying something to another person about politics, and the receiver is not at all interested in it, so there are chances that he will not pay his attention to what the speaker is saying.
However, these biases differs person by person. Negativity towards the Speaker Listener's metal, emotional and psychological perspective towards the speaker, also plays a major role in active listening.
This is because, if a person does not like the speaker or disapprove his ideas, then the chances of distortion or misinterpretation of the message is quite high. For example : Suppose the speaker and listener believe in different ideologies, so the listeners usually exhibits animosity, and also continues to disagree with the speaker's views.
Diffidence Lack of confidence results in diffidence. That is why many listeners tend to understand their potential and decide beforehand that they won't be able to understand what the other person is going to speak. This often affects the process of communication. Deep-rooted beliefs Some people are narrow minded, due to their so-called beliefs, judgement and stereotypes. These beliefs are so strong that it works as a barrier to new ideas and thoughts. Students asking questions from the teacher on the topic explained.
Listening to someone while operating mobile. Job Interview Listening to the speaker during the presentation. In a nutshell, listening is an attentive process, which requires a person to consciously think to listen properly.
The degree of attentiveness has a crucial role to play in the process of listening. He disconnects himself from others or shows minimum interest. By doing this, he creates the impediments for himself because in a time of need he forgets about what was said earlier.
Overall, passive listening requires the listener to sit back quietly and absorb information contrasting active listening that requires engagement with the speaker as well. This explains why I get so frustrated with my partner. He will actually have his eyes on the tv behind me or another visual distraction but argue that he has heard everything I hav ed said.
Advertisement - Continue Reading Below. Difference between Active Listening and Passive Listening. Related Differences. November 3, by Harold G. July 15, by Harold G. November 5, July 2, by Harold G.
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